We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Service or project address
• Billing information
• Information about requested repairs, improvements, remodeling, or other services
• Photos or information you provide relating to a project
• Communications you send to us through forms, email, phone calls, or text messages
• Other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and similar website usage information.

We may use your information to:

• Respond to inquiries and estimate requests
• Schedule appointments and services
• Provide estimates, invoices, and customer service
• Communicate regarding current or requested projects
• Send appointment confirmations, scheduling updates, project updates, and other service-related communications
• Process and maintain business records
• Improve our website, services, and customer experience
• Protect against fraud, misuse, or security threats
• Comply with applicable legal and regulatory requirements

If you provide your mobile phone number and consent to receive text messages from Valens Construction LLC, we may send you text messages related to your inquiry or services, including appointment confirmations, scheduling information, estimate follow-ups, project updates, and other customer-service communications.

Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information listed below.

We will use information obtained through our SMS communications for purposes related to providing and supporting our services. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.

We do not sell your personal information.

We may disclose information to service providers that assist us in operating our business, such as website hosting, scheduling, payment processing, communications, accounting, or other business-support services.

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when required by law, to respond to lawful requests, protect our rights or property, protect the safety of our customers or others, or investigate suspected fraud or misuse.

Our website may use cookies or similar technologies to operate the website, understand website usage, remember preferences, and improve functionality.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Our website may contain links to websites or services operated by third parties. Valens Construction LLC is not responsible for the privacy practices or content of third-party websites.

Our website and services are intended for adults seeking handyman, repair, remodeling, or related services. We do not knowingly collect personal information from children under 13 through our website.

We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact us: